Existing users: log in to your account

MAXIMIZE EFFICIENCY
& DELIGHT CUSTOMERS

WITH THE WORLD'S MOST POWERFUL
SERVICE MANAGEMENT SYSTEM

  • effortless scheduling & dispatching
  • field work management
  • automated claims processing
  • real-time updates and powerful analytics

SERVICE ADMINISTRATORS

call 855.308.7297
to get ServiceBench

Existing users: you can access the ServiceBench application via desktop, tablet, or mobile app.

POWER UP WITH
SERVICE BENCH MOBILE

  • Receive automatic updates driven by on-site service events.
  • Capture job site photos and customer signatures.
  • Provide field techs with directions, parts availability, job details and more.

SERVICE ADMINISTRATORS

call 855.308.7297
to get ServiceBench
Mobile

ALREADY SIGNED UP FOR MOBILE?
INSTALL THE MOBILE APP

iPhone app Android app

ServiceBench

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WE'VE AUTOMATED SERVICE MANAGEMENT

WE BUILT THE INFRASTRUCTURE
SO YOU CAN FOCUS ON GREAT
CUSTOMER SERVICE

SERVICE JOBS

ANALYTICS

FIELD WORK

CLAIMS

ServiceBench increases your efficiency by automating transactions and providing a common interface for the service industry.

CONNECTED NETWORK

Harness the power of our integrated network.

Service companies can use one tool to:

  • receive jobs from manufacturers and retailers across the entire network
  • order parts from multiple manufacturers and vendors
  • leverage the network to submit claims and get paid faster

Manufacturers can use one tool to:

  • configure their unique network of parts, suppliers, distributors, and service providers.
  • maintain relationships with preferred service providers

INCREASED EFFICIENCY

ServiceBench radically streamlines the logistics of service management.

Customized automation makes transactions fast, while providing the flexibility to manage exceptions.

A single point-of-contact manages the customer relationship and shares data across the network.

Optimized communications within organizations and across the supply chain saves time and frustration.

higher efficiency = higher profitability

FLEXIBLE INTEGRATION OPTIONS

Standardized APIs and Web services let you use ServiceBench features directly or to power other platforms.

view
integration
platforms
list

Use our powerful cloud-based service directly from any web browser or via our mobile app.

OR

Integrates with major CRM and business management systems. Many other types of service-oriented platforms are also supported.

  • quick books integration
  • fully SOC1 and PCI compliant
  • stringent SLA management

BUSINESS INTELLIGENCE

Continuously improve your business with insight from data analytics.

  • instant access to your key business metrics
  • reports are in real-time and easy to understand
  • gain visibility into entire customer lifecycle

product
analytics

consumer
analytics

service
analytics

DATA LOSS PROTECTION &
FRAUD DETECTION

Gain peace of mind and prevent financial setbacks by protecting yourself from data loss and fraud.

Advanced analytical algorithms identify fraud by flagging typical behavior.

Data redundancy and disaster recovery measures prevent
data loss.

Our cloud-based software runs on secure PCI-compliant servers, preventing data theft.

GUIDANCE AND SUPPORT

Experts in the warranty and service industry are on call to ensure you get the most out of ServiceBench.

ServiceBench specialists provide advice on how your company can best configure ServiceBench to maximize efficiency and identify fraudulent behavior. We are expert in all aspects of the industry:

  • parts
  • delivery and installation
  • claims
  • service network management
  • service supply chain analytics

Select the type of support that's right for your organization. You can choose from dedicated or shared support plans.

SERVICE ADMINISTRATORS

MAXIMIZE EFFICIENCY, LOWER COST,
AND DELIVER GREAT CUSTOMER SERVICE

get ServiceBench

or call 855.308.7297

SERVICE COMPANIES

Turbocharge your operations with
BUSINESS MANAGEMENT SYSTEM

Business Management System

or call 877.472.3624